Shipping Policy

At LumiBeauty, we strive to ensure your orders are shipped out as quickly and efficiently as possible.

All our products are shipped and delivered by reputable carriers such as UPS, DHL, and USPS within the United States, and other trusted global carriers for international deliveries.

Order Processing Policy

Standard Order Processing: 1-3 business days

Please note: Our team is currently experiencing a high volume of orders and will process your orders as swiftly as possible.

All orders are subject to acceptance by the LumiBeauty Team. We reserve the right to reject any order received. In the event of order rejection, you will be notified and fully refunded.

Shipping Policy

LumiBeauty supports worldwide shipping, so you can enjoy our products wherever you are!

Shipping within the United States: 3-8 business days
International Shipping: 5-15 business days

You can contact our support team at support@lumibeauty.com to modify delivery details within 24 hours of placing your order.

Once your order is shipped or in transit, delivery details cannot be changed.

Why Are There Missing Items?

If your order is large, it may be split into two or more shipments to reduce shipping costs and ensure safe delivery. If you receive only part of your order and notice missing items, please contact our support team. We will provide you with the tracking information for the remaining items on their way to you.

Packing Policy

All LumiBeauty products are packed in sturdy boxes and packaging suitable for international shipping, ensuring your orders are well-protected during transit.

Customs & Duties

Please note that if you are located outside of the mainland USA, in remote EU countries, or on remote EU islands, you may be required to pay customs duties and/or additional import fees to receive your order. These charges are not imposed by LumiBeauty but by your local government. By purchasing from our website, you agree to these charges. Refusal to pay these fees will result in the destruction of your order by government authorities, and no refund will be issued.

Disclaimer

These policies are verified for LumiBeauty and may be referenced in any claim. Please read these policies carefully before placing your order.

CONTACT INFO

Trade Name: LumiBeauty

Phone Number:

Email: support@lumibeauty.com

Address: